MT4 Questions

 

 

 

How to place trades?
Place trades on MT4 by clicking ‘New Order’ or double clicking a symbol in the ‘Market Watch’ window. Alternatively, BlackBull Markets also offers ‘One-Click Trading’ for ultra-fast executions.

Please watch our Youtube video for an easy-to-follow tutorial on how to place trades on MT4:

https://www.youtube.com/watch?v=W0hMFbFn_O4

 

What is your lowest pip spread?
Our spreads begin from 0.01 - for more details, our system automatically searches for the lowest spreads from a number of our liquidity providers.

 

What leverages do you offer?
We offer leverages from 1:1 to 500:1. You can experience and test the differences of leverage with our free demo platform.

 

Where can I find the swap rates?
On your market watch window, right click anywhere and go to ‘symbols’. Click on to the trade you want to find out about and then click ‘properties’ to find out all the detail including swap rates. 

 

How do I view all the currency pairs?
You may need to right-click your market watch window and select ‘show all’

From there, a list of symbols will come out. If they are highlighted in yellow and have an apostrophe beside the symbol name (like so: EURUSD’), then they are tradeable.

For an instructional video on how to do this, visit https://www.youtube.com/watch?v=FIzkD9lzNAU 

 

How do I hide currency pairs?
If you wish to hide a symbol pair, right click it and select ‘Hide’

Alternatively select a symbol pair and click ‘delete’ on your keyboard.

 

How to install an indicator on MT4?
Please watch our instructional video on Youtube for an easy-to-follow tutorial about installing indicators on BlackBull’s MT4 platform: https://www.youtube.com/watch?v=pSNS0sRhU0E

 

Can I use EA’s to trade on MT4?
Yes, you can use any and all EA’s (Expert Advisors) available by third party providers (provided that they are legal and fall under our terms and conditions). BlackBull Markets does not restrict the use of any strategy or EA. Please note we do not provide support for EA installation nor do we advise on which EA to use.

 

Where can I view my trading history?
The trading history can be seen by clicking on the Account History tab in the Terminal, at the lower part of your MetaTrader 4 platform. You can also modify your view timeframes and access reporting features by right clicking on any row in your account history view. 

 

How do I install an EA?
Each EA has its own configuration and installation guide. Your selected EA should come with instructions on how to set it up.

You will likely download your EA to a file location similar to C:ProgramFilesMetaTrader4experts

After the download is complete, your EA will appear in the Navigator Window under "Expert Advisors”. For EA specific inquiries, please consult your EA vendor instructions or a 3rd party installation service provider.

 

Where can I download the MetaTrader4 Platform?
If you are using a Windows PC, please visit https://www.blackbullmarkets.com/content/view/metatrader-4

If you are using a Mac OS, please visit https://www.blackbullmarkets.com/content/view/metatrader-4-for-mac-ios

The download buttons are at the bottom of the pages.

 

I am using an EA to do my trading, however the history data is showing that all of my trades have been disabled?
Please check the right upper corner of your chart and see if there is a smiley face. A smiley face means you have switched on your EA a sad face means you have restricted your EA. To fix this you can by clicking onto the EA button on the top of the MT4 platform.

There is also a possible chance you may have being using your EA to trade the wrong pairs. Please make sure the pairs you are trading is in yellow, not green, and it has a small dash ( ‘ ) at the end of the currency pair names.

There could be many reasons why and these are only the two most common ones. If issues persist, please contact our support team or your EA vendor. BlackBull Markets does not have any EA restrictions, so long as they fall under our legal terms and conditions.

 

What are your execution speeds?
Our execution speeds differ depending on your location, but on average is between 200 to 250 milliseconds. These are executed over fibre optic cables via premier Equinix servers.

 

Do you offer oil and gas trading?
Yes, BlackBull Markets offers oil and gas trading. You can open a free demo account to see a full list and experience an institutional level of trading.

 

What is your stop out?
BlackBull Market’s stopout is 50%

 

What is your margin call?
BlackBull Market’s margin call is 70%

 

What is the minimum and maximum trading volume (lot size) available?
You can trade order sizes from 0.01 lots (micro lots) up to 100 lots.

 

Where can I see the commission?
Once you place an order, under the ‘trade’ menu the commission fee should be visible.

 

What is the timezone on my MT4 Platform?
The timezone is GMT+3. Unfortunately this cannot be changed.

 

What is the Forex market opening and closing times?
The Forex market opens on Sunday 5 pm EST (10:00 pm GMT) and closes on Friday 5 pm EST 
(10:00 pm GMT).

 

What time does your Rollover occur?
BlackBull Markets’ Rollover occurs at 22:00 server time for about 1 minute. We must observe this due to being an ECN. During this time, swaps are applied and no trades are made. Please note, that high volatility in prices may occur during this short period.

Triple Rollover usually occurs on Wednesday night (server time). Please check your symbol properties for confirmation.

 

What times does the Gold (XAUUSD) and Silver (XAGUSD) Market trade?
Gold and Silver trade at all times except between the period of 21:00-22:00 GMT

 

How do I change my leverage?
In order to change your leverage, please contact your account manager. For your convenience, we will strive to complete this process as quickly as we can.

 

I have just installed MT4 but I cannot place trades
You may need to right-click your market watch window and select ‘show all’

From there, a list of symbols will come out. If they are highlighted in yellow and have an apostrophe beside the symbol name (like so: EURUSD’), then they are tradeable.

For an instructional video on how to do this, visit https://www.youtube.com/watch?v=FIzkD9lzNAU 

 

 

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